Coronavirus – Current Status for Knowsley Libraries

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Although our branches remain closed at present but from Monday July 27, Huyton Library, Halewood Library, Prescot Library and Kirkby Library will be providing a ‘Select and Collect’ service to enable you to pre-order and collect books from our door. Details of this can be found at https://www.knowsleynews.co.uk/knowsley-library-service-update/ there will be no overdue charges for any items that you may have out on loan.

From 27 July, in addition to Select and Collect, customers will be able to book a session on Huyton Library’s PCs. These will be time limited slots and can only be made 7 days in advance .To book a time slot for a PC at Huyton Library call 0151 443 3734.

You can book a session to use the PCs at Halewood, Kirkby and Prescot libraries from Monday 3 August.

To keep yourself, other customers and staff safe you will be expected to clean the PC before and after your session with the cleaning materials provided. Please note that you will be asked to complete a ‘Test and Trace’ contact form when you arrive to use a PC and that you will be required to wear a mask at all times.

If you need to print anything off, the first three prints will be free of charge. Any additional prints will be charged at 10p each, and the correct change will be required for payment.

Don’t worry if you are not already a member as the library staff can set you up with an account over the phone so you are good to go before your session.

The Home Delivery Service is now up and running again and customers will be contacted by a member of the team.

All other services which require a physical transaction, ie. activity groups, face to face enquiries are currently unavailable. Our website and online catalogue will remain fully accessible, and you will still be able to use our eBooks/eAudioBooks service as normal. If you are not already registered for this service, you may do so via email at yourlibrary@knowsley.gov.uk.

You can also contact us with general enquiries via email or through our social media pages on Facebook and Twitter (just search for Knowsley Library Service in each case).

We will do all that we can to keep you informed of developments in relation to Knowsley Library Service, and any updates to our status will be published here and on our social media platforms. Obviously, we hope to be able to resume normal service as soon as possible, and we apologise for any inconvenience to our customers and visitors during this time.

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