Find days/times for all of the below on our calendar page
Family History Helpdesk
Tracing your family tree is not always easy. Want to know how best to start? Or perhaps you’ve already begun and you’ve hit a brick wall. Why not come along to one of our Family History Helpdesks? Delivered every month from all Knowsley libraries, Family History Helpdesks are an informal drop in session where our specialist staff are on hand to give you guidance and advice to help you with your research. Enquiries are dealt with on a first come first served basis, with no appointment necessary.
Digital Drop-In Sessions
Free and informal, with no booking required, no set number of weeks and no need to take an exam. Each session is 2.5 hours. – just attend as many as you need.
Help for complete beginners, of any age, to build confidence, skills and knowledge using computers for a range of activities. These can include job search, property pool, setting up an email account, online form filling, welfare benefit claim and renewal forms, as well as accessing Universal Gateway, submitting job applications, uploading CVs, online security, the Knowsley App, social media and much more. Accredited courses are also available for those who wish to progress to a recognised qualification. Call FACE on 0151 443 2026 or 07919 298 513 for further details.
Need help setting up an email? Struggling with EBay, or having difficulty printing off your boarding pass? Don’t struggle alone with these pesky online services. For help and guidance with these and many more common issues, pop along to our monthly helpdesk at Halewood, Huyton, Kirkby and Prescot libraries. (It is also possible to take your smartphone, tablet or other mobile device into any branch at any time with your query. If staff are available to advise at the time, they will do their best to help).
Stop Smoking Service
Keen to quit but could do with some help? Quit and save with our weekly drop in sessions providing advice and guidance along with free NRT products.
Targeted Action and Guidance
Specifically for people aged 16 – 19 who are unemployed residents of Knowsley. TAG aims to provide advice and support regarding training opportunities, applying for jobs, apprenticeships, and further education. Every week at Prescot library.
The Growth Company (formerly Positive Directions)
Positive Directions provides help for people aged 18 – 70 who wish to return to the workplace having been out of work for some time due either to a long term illness or minor mental health problems. Though advisors will also help other people who do not fall into either of these categories but wish to get back to work following a period of unemployment. Weekly at Prescot library