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Coronavirus – Libraries are open

Library Re-opening

Libraries are open!

Libraries across Knowsley are open and expanding the services available as national restrictions ease.

The shelves are bursting with great new fiction and top titles, and we look forward to welcoming you to browse and borrow them. The Select and Collect service is still available, too. You can also use the computers – by appointment to guarantee your spot, or on a drop-in basis subject to availability.

We no longer have a limit on the number of customers in the library at any one time, and we’re starting to put furniture back for your use.

The Archive Service (ARK) is again open for visits by appointment Booking a visit to the Archive – Knowsley Local History

The safety of customers and staff is paramount, so we still ask you to do the following:

  • Please wear a face covering if possible.
  • Please register for NHS Test and Trace on your way in, even though this is no longer a legal requirement
  • Please hand sanitise and use wipes.
  • Please issue and return your own loans through the self-service machines. Our friendly staff will be on hand to support anyone who needs help doing this. Don’t worry if you have any overdue items due to lockdown as all fines have been temporarily suspended.

You can, of course, still order eBooks online and find out more about the Library Service on our website Knowsley Library – More than books as well as access many other council services to report issues, order items, or obtain information.  You can also speak to an Advisor on the council’s Online Chat or by telephone via the council’s Contact Centre

Face-to-face customer service support is available for vulnerable residents in Knowsley.  In the first instance, customers should call the council’s Contact Centre to discuss their enquiry and a face-to-face appointment will then be made if necessary.  This service will be delivered across all five of the borough’s libraries.

 

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